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  1. Homair Vacances Help Center
  2. General
  3. Frequently asked questions

Frequently asked questions

  • How do I log in to my customer account?
  • Welcome Pack - What does it include ?
  • Recommend-a-friend
  • Partnership ROAN
  • Homair - Careers
  • How do I make a group booking ?
  • What is a customer account?
  • I want to make a complaint
  • Check In
  • After your stay
  • I'm waiting to be reimbursed
  • I am, or I am accompanying, a person of reduced mobility
  • I am receiving assistance to fund my stay
  • My certificate of stay
  • My bankcard has not been accepted
  • I'm looking for a map of the campsite so that I can see my accommodation plot
  • Do the mobile homes have TVs ?
  • My account has not yet been debited (payment by bankcard)
  • I haven't received my purchase receipt
  • Password lost/forgotten
Homair Vacances Help Center
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