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  1. Homair Vacances Help Center
  2. General
  3. Frequently asked questions

Frequently asked questions

  • How do I log in to my customer account?
  • How can I get an estimate via my Homair account?
  • Recommend-a-friend
  • Homair catalogue
  • I've won a holiday with Homair Vacances. How do I make use of my prize ?
  • Choice of mobile home location - Comfort Option
  • What are the instructions for the day of arrival at the campsite ?
  • I want to make a complaint
  • I would like a refund for my 2020 credit note
  • Check In
  • I have a question or query to ask
  • After your stay
  • I'm waiting to be reimbursed
  • I am, or I am accompanying, a person of reduced mobility
  • I am receiving assistance to fund my stay
  • I'm waiting for my invoice and/or the confirmation of my stay
  • My bankcard has not been accepted
  • I'm looking for a map of the campsite so that I can see my accommodation plot
  • Do the mobile homes have TVs ?
  • My account has not yet been debited (payment by bankcard)
  • I haven't received my purchase receipt
Homair Vacances Help Center
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