General
Make your booking / Keeping track of your booking
- View and keep track of my booking
- You wish to pay a due date
- "Campez Couvert" holiday cancellation and interruption insurance
- Modify my booking (subject to availability)
- How do I know if the mobile home I have selected/booked has air conditioning ?
- How do I get or delete a quote from my Homair account?
Holidays with Homair vacances
- I want to extend my stay
- Book for an association
- Our PRM accommodation (for people with reduced mobility)
- Family Holidays
- Default of payment
- What are the instructions for departing the campsite at the end of the stay ?
Points to note before your arrival
- The "Camp Companion" app
- Participants, vehicle registration number: complete this information in your Client Account before your arrival, ready to stay at our campsites.
- What are the instructions for the day of arrival at the campsite ?
- Check-in and Check-out times – Key collection / Access to your mobile home
- What do I need to bring on my holiday?
- Rental deposit (security deposit)
Frequently asked questions
- How do I log in to my customer account?
- Data breach at one of our service providers, hacking, cyberattack, phishing, payment by whatsapp/what's app/whats app
- Check-in and Check-out times – Key collection / Access to your mobile home
- Vocation familiale GB
- Welcome Pack - What does it include ?
- Recommend-a-friend
Useful information
- FIRE OF 02/07/2026 - ST MARIE / MARINA DE CANET
- EES and ETIAS
- Early Departure
- Stay transferal terms and conditions
- Our Large Mobile Homes
- Our mobile home ranges