Modify my booking (subject to availability)

If you wish to change your stay, there are two possible scenarios:

• You wish to extend your stay? We invite you to consult the article "I want to extend my stay".
• You wish to change your dates, your mobile home, your campsite... The information below will inform you of the steps to follow.

The Customer is the sole individual who is legally responsible in relation to HOMAIR VACANCES, in particular regarding financial terms, and in the event of the cancellation or the partial or complete modification of the stay.

Any request by the client to change an order or reservation must be made in writing:

• by post to the following address

• by fax at 04 42 95 03 63 or +33 442 95 03 63 (from outside France).
• or via our contact form available on the "Homair Help Centre" page of our website www.homair.com by choosing the type of request "Change".

Any request for booking changes occurring 7 days or less before the beginning of the holiday (the date of receipt of the written request by the Company shall be the sole criterion) shall be automatically rejected.

Any holidays that have begun must be paid for in full. No compensation is given for a late arrival or early departure.

All requests to change a Booking are reviewed by the Company and may be accepted or rejected based on availability in the same calendar year as the initial holiday.

If a change is rejected, the Client must take their holiday in line with the initial terms, or cancel.

If the Company gives prior approval for a change, a fee of €30 (inc. VAT) applies (except where the Client has been sent special dispensation in writing on the day of their order).

All change requests mean the "total holiday cost" must be recalculated using the pricing applicable on the day of the calculation and excluding any ongoing promotional offers.

—If the new "total amount of the stay" is higher than the amount of the Reservation, the modification fee of €30 will apply and the Client must pay the difference between the new "total amount of the stay" and the amounts already paid.

— If the new "total amount of the stay" is lower than the amount of the Reservation, the modification fee of 30 € applies and the Client must pay the difference between the new "total amount of the stay" and the amounts already paid:

• If the change request arrives 30 or more days before the start of the initial holiday:
  
  
  • and all amounts owed by the Client to the Company have been paid, the Client will be given a refund to cover the difference between the amounts paid and the new "total holiday cost", and has to pay the €30 fee;
    
    
  • and the Client still owes the Company money, the payment instalments (excluding payment instalments via the Oney Bank financing solution) will be adjusted so that the Client only pays the difference between the amounts paid and the new "total holiday cost", plus the €30 fee;
    
    
• If the change request arrives within 30 days of the start of the initial holiday, the Company will not issue any refund.

Exception to the amount of fees :

• Transfer of the Reservation: The Customer may ask the Company to transfer the Contract to a person who satisfies all the applicable conditions in the Contract. The Customer and their transferee are jointly and severally liable for payment of the balance of the price as well as any expenses, fees or other additional costs incurred as a result of the transfer. The Company will inform the Customer of the actual costs of the transfer.
  
  • A transfer fee of €50 will be applied.