To maintain your stay, it is imperative that the reservation payment is made within the allotted time, otherwise the reservation risks being canceled in accordance with our General Terms and Conditions of Sale (GTC).
Before arriving at the campsite, you must pay the "total amount of the stay," either in one go or in multiple installments (maximum 4 times) depending on the chosen payment method.
Reminder:
If the order is placed more than 30 days before the holiday begins, all money owed must be paid within a maximum of 30 days before the arrival date.
If the order is placed within 30 days or less of the holiday beginning, all money owed must be paid at the time of ordering.
When paying by instalments, Homair Vacances will provide a payment calendar stating the number of instalments, the amount of each instalment and the dates on which the amounts are due to be paid. This calendar will be sent to you in writing when you book and then with the confirmation documents.
In all cases, the Client undertakes to:
Respect this schedule regarding payment dates and amounts due;
Ensure that the funds necessary for the debit of the sums due are available;
Provide current payment details (e.g. a valid bank card).
♦ In the event of a default in payment for the first installment, the order is not validated and therefore no reservation is created.
♦ In the event of a default in payment for a subsequent installment, you will be notified by email. You must therefore proceed with the payment of the installment under the conditions communicated to you.
♦ For any reservation made as an option or with a non-digital payment (check, holiday voucher, etc.), the customer has a maximum period of 5 days to send the payment of the sums due as mentioned on the booking confirmation documents. While waiting for payment, the order is considered a "reservation pending payment."
♦ Any last-minute reservation (less than 30 days before arrival) requires immediate payment in a single installment. At 30 days or less from the start of the stay, only payment by credit card (secure payment link) is authorized. Without this immediate payment, the reservation is not validated.
The Company reserves the right to cancel the Reservation for any default of payment, and the cancellation conditions described in the "Cancellation" article of the General Conditions will apply.
In the event of an involuntary failure to pay (oversight, expired credit card, etc.), do not worry—an email reminder is always sent in the first instance to allow you to remedy these situations.
Our advisors remain at your disposal by phone to facilitate any file regularization if needed.