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  1. Homair Vacances Help Center
  2. General

General

Make your booking / Keeping track of your booking

  • View and keep track of my booking
  • You wish to pay a due date
  • "Campez Couvert" holiday cancellation and interruption insurance
  • Modify my booking (subject to availability)
  • How do I get or delete a quote from my Homair account?
  • How do I know if the mobile home I have selected/booked has air conditioning ?
See all 20 articles

Holidays with Homair vacances

  • Holidays with HOMAIR VACANCES
  • The "Marvilla Parks" app
  • What options are available and what are their prices ?
  • Last minute arrival and payment
  • Choice of mobile home location - Favorite rental or Favourite Zone
  • I've won a holiday with Homair Vacances. How do I make use of my prize ?
See all 18 articles

Points to note before your arrival

  • Cleaning (stipulations, cleaning package optional extra, security deposit or bond...)
  • Inventory of the mobile home (List of their equipment)
  • Formalities pertaining to all stays abroad
  • Campsite regulations
  • Magnetised card
  • Holiday taxes
See all 12 articles

Frequently asked questions

  • How do I log in to my customer account?
  • I lost / forgot a personal item
  • Recommend-a-friend
  • Welcome Pack - What does it include ?
  • Data breach at one of our service providers, hacking, cyberattack, phishing, payment by whatsapp/what's app/whats app
  • Partnership ROAN
See all 23 articles

Useful information

  • Entertainment
  • Swimming pool
  • BRACELETS
  • Swimwear permitted at the swimming pool
  • Animals / Pets (dogs only)
  • Washing machines
See all 19 articles
Homair Vacances Help Center
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