When your booking was cancelled due to the coronavirus pandemic, we gave you a credit note worth : the amount you paid Homair Vacances for your initial holiday.
Many of you have been phoning us to rebook using your credit notes. In fact, we are receiving so many calls that we have been unable to process your requests fast enough.
We are contacting you today with two pieces of good news:
➞ You can now book independently on our website (homair.com) using your credit note.
➞ With 2021 holidays now on sale, you can use your credit note to book a holiday in the coming weeks OR for next year!
To use your credit note:
1. Go to homair.com,
2. Browse our offers and add the holiday of your choice to your cart,
3. On the holiday options page (Step 2 - Cart), click the "I have a code or reduction" box in the "Add a code" section,
4. Write "AVOIR" in the "Partner code" box and click "OK". This will show a special "Pay with credit note" payment option at the next step,
5. On the payment page (Step 3 - Payment), choose the "Pay with credit note" payment option,
6. A €10 card payment will be required to confirm the booking.
Our Customer Services team will then apply your credit note to your booking within a few days (maximum €656.5). If your holiday costs less than the credit note amount, you will not be asked for any further payment and will be able to use the remaining balance at a later date. If necessary, we will automatically refund any overpayment due to the €10 paid on booking. If your holiday costs more than the credit note amount, we will email you a payment schedule for your booking balance.
