You have recently received an email and/or a text message from us informing you about a change to your
Please be aware that we will help and support you throughout this procedure by ensuring we are as
quick and easy to reach as possible.
However, and depending on the number of customers in the same situation as yourself, it may at times
be difficult to contact us via the usual means (i.e. telephone, email and social networks).
We therefore kindly ask you not to contact us about this particular matter.
You will receive regular updates (mainly by email) about the progress of your booking.