A written request must be sent within 48 hours (Homair Vacances will take into account the date of receipt of this request) following the event which has prompted the cancellation. The date of the event being taken into account. If the cancellation occurs:
- More than 90 days prior to the holiday: 10% of the total cost of the holiday as well as ancillary costs (booking fees, cancellation cover etc.) will be charged.
- Between the 89th and the 60th day included before the holiday : 25 % of the total holiday fare as well as ancillary costs ( booking fees, cancellation insurance etc.) will be charged.
- Between the 59th and the 30th day included before the holiday: 50% of the total holiday fare as well as ancillary costs (booking fees, cancellation insurance etc.) will be charged.
- Between the 29th and the 5th day included before the holiday: 90% of the total holiday fare as well as ancillary costs (booking fees, cancellation insurance etc.) will be charged.
- Less than five days before the holiday or in the case of non-arrival: no refund will be made.
In any case, booking fees and the potentially cancellation insurance costs are not refunded.